Active Role in Healthcare
Healthcare practitioners can ensure an active role of patients in their care by encouraging them to utilize patient portals. Patient portals offer the ease of accessing medical records & lab results, communicating with physicians, booking appointments, tracking vitals etc. By having access to a portal, patients are not only able to keep everything related to their health in one place, but also participate actively in improving their health.
Business Problem
Our client analyzed their operations and realized the benefits that a patient portal can bring to their healthcare practice. By investing in a portal for patients, they would also help their physicians keep a better track on their patients’ health as well as be able to focus on high-risk patients. In addition, patient portals also free-up time for administrative staff as patients can schedule or cancel appointments on their own. Hence, we were approached by this practice to build a portal that meets their long-term goals.
KMG’s Solution
We designed a comprehensive medical records portal that would help in engaging the patients in their healthcare process by offering an easy access to clinical documents, lab reports, and medical history. The portal would also provide a one-stop solution for managing appointments, pending medical actions, healthcare billings, and provider communications.